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Terms & Conditions
SECURITY & PRIVACY
Please review our Privacy Notice, which also governs your visit to goldnwax.com, to understand our practices.
Mountings are sized, polished and shipped with 3 - 5 business days.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Goldnwax, and goldnwax.com does not sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use with only with involvement of a parent or guardian. goldnwax.com reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
RETURNS: FULL 15 DAYS REFUND
We offer returns with a full refund on all merchandise except for Special Orders (sizings are not a special order) and merchandise we suspect of having been used or altered in any way. Items must be returned 15 days from the date of the receipt. We recommend ensuring all returned packages as we do not claim responsibility for any lost or damaged merchandise.
Please include a copy of the receipt in the returned package. Cancellations must be received within 48 hours of your order.
We take true pride in our craft and will go to great lengths to ensure that the piece you receive is exactly what you want, and we won’t begin production until we get your approval of all the design details. Because each of our pieces is custom made, items cannot be returned for a refund, and projects cannot be cancelled once production has started. If you are unhappy with any aspect of your item upon receiving it, reach out and our team will work with you to resolve the issue to the best of our abilities.
All items priced in 14k yellow or white unless otherwise stated. 18k or 10k available on request.
Our prices are subject to change without prior notice. We reserve the right to make price and quantity changes, as well as design and/or specification changes without notice. Please call our customer service department for the most up to date product information available. All special orders are non-returnable and non-exchangeable and must be prepaid. Certain items may be purchased with quantity price discounts. Cancellations must be received within 48 hours of your order.
All customers with no established accounts must prepay with a money order, cashiers check, credit card, we will not accept C.O.D. payments.
All international sales must be made payable to Gold n Wax and made payable in United States currency only.
PAYMENT BY CHECK
Payment by checks should be made payable and mailed to GnW Designs Inc. There may be 10 days waiting period before shipment of products. Include a copy of current state driver’s license, or state issued I.D. card along with the payment. We will not accept any second party check payments.
Returned checks will be subject to the maximum penalty by federal, state or local laws.
INTEREST ON ACCOUNTS
A service charge will be accessed on all past due accounts over 30 days.
We may charge appropriate state sales tax on all orders within the state of California.
WE RESERVE THE RIGHT
The company reserves the right to modify and/or specifications, design, sizes, and price modifications without prior notice. The Company reserves the right to cooperate with appropriate legal authorities in investigations of claims of illegal activity involving the Company's Services or Products, Customers and other Users. The Company reserves all other rights to respond to violations of this Policy to the extent of applicable law and in accordance with any applicable contractual obligations.
While this web may contain links to third-party sites, you agree that goldnwax.com is not responsible for the content or the consequences of viewing any linked sites. Website provides these links as a convenience and does not endorse the companies or contents of any linked sites.
goldnwax.com do attempt to be as accurate as possible. However, goldnwax.com does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free. Therefore, if a product offered by goldnwax.com itself is not as described, your sole remedy is to return it in unused condition within 15-days of receiving the product. Most merchandise is enlarged to show detail. Diamond and gem sizes are approximate. Center stones are not included in the price. Many items are protected by copyright ©. Free finger sizing up to the ladies size 9 and men's size 12. Items and prices may be corrected, modified, changed or discontinued without notice.